All About Statements
Important Note: If you’re integrated with a merchant account, please wait until the first of the next month to ensure all payments are accounted for. Payments made after statements are generated and the month is locked will still process through your merchant but won’t be recorded in our system. Only generate statements when the month’s transactions are complete.
Join us as we guide you through the seamless process of generating statements using the powerful Generate Wizard tool. This tool can significantly simplify your statement experience. Here are some key reminders and additional information to keep in mind:
Invoicing:
All invoices due within the month will be included in the monthly statement, regardless of their status (new, in prod, complete, hold, etc.). This means it is based on the due date, not the completed or shipped date.
Previous Balance:
For the first month only, enter the previous balance in the table for each client after generating their monthly statements. Remember to click on the "Save" button in the upper left-hand corner. For subsequent statements, the previous balance will be automatically calculated.
Config Settings Option - Auto Change Due Date to Shipped Date:
Consider using this setting to automatically set the due date to the shipped date when an order is marked as shipped. This is particularly useful if you prefer to invoice based on the shipped date. Ensure orders are marked as shipped in a timely and consistent manner. To set this up, go to:
Settings > Config Settings > Auto Change Due to Shipped.
Useful Reports:
Reports > Accounting > Statement Summary
Reports > Accounting > Payments Received